Warranty Policy
**1-YEAR LIMITED WARRANTY**
All products and Clearwater Ice Baths come with a 1-year warranty.
Clearwater Ice Baths warrants the product to be free from defects in materials and workmanship.
The warranty term begins on the date of purchase. This limited warranty does not cover any damage, deterioration, or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.
Clearwater Ice Baths' warranty liability extends only to the replacement cost of the product. Clearwater Ice Baths will not be liable for any consequential, indirect, or incidental damages of any kind, including injury, lost revenues, lost profits, or other losses in connection with the product. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The liability of Clearwater Ice Baths under this limited warranty, if any, shall not exceed the original amount paid for the defective product.
Clearwater Ice Baths will, at our discretion, repair or replace the product covered under this warranty. To request warranty service, please contact our support via email: support@clearwatericebaths.com.
If the product is returned to Clearwater Ice Baths for repair, the customer is responsible for shipping charges to get the product to Clearwater Ice Baths. The product needs to be properly packaged for safe transport. The product must be insured during shipment. The customer assumes all risks of loss or damage during shipment. After receiving the product, Clearwater Ice Baths will repair or replace the product at our discretion. Clearwater Ice Baths will repackage and ship the product back to you at no additional cost within the continental 48 states; surcharges may apply outside of the continental 48 states. Clearwater Ice Baths will not be responsible for any costs related to the removal or re-installation of this product from or into any installation.
Clearwater Ice Baths will not be responsible for any costs related to the setup of this product, any adjustment of user controls, or any installation costs of this product.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARWATER ICE BATHS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF CLEARWATER ICE BATHS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.
This limited warranty is void if (i) the void label has been removed or defaced, (ii) the product is not distributed by Clearwater Ice Baths, or (iii) this product is not purchased from an authorized Clearwater Ice Baths reseller. If you are unsure whether a reseller is authorized or not, please contact us at support@clearwatericebaths.com.
**YOUR RESPONSIBILITIES:**
1. Retain and provide us with a complete copy of proof of purchase.
2. Properly maintain, inspect, store, care (including cleaning), and/or use your product according to the manufacturer instructions. If your product becomes damaged, you must take necessary steps to protect against any further damage. If we determine that any loss or damage has occurred as a direct result of not performing any of the foregoing, your claim will be denied.
If you have any questions about product protection plans, reach out to us at: support@clearwatericebaths.com.
All products and Clearwater Ice Baths come with a 1-year warranty.
Clearwater Ice Baths warrants the product to be free from defects in materials and workmanship.
The warranty term begins on the date of purchase. This limited warranty does not cover any damage, deterioration, or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.
Clearwater Ice Baths' warranty liability extends only to the replacement cost of the product. Clearwater Ice Baths will not be liable for any consequential, indirect, or incidental damages of any kind, including injury, lost revenues, lost profits, or other losses in connection with the product. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The liability of Clearwater Ice Baths under this limited warranty, if any, shall not exceed the original amount paid for the defective product.
Clearwater Ice Baths will, at our discretion, repair or replace the product covered under this warranty. To request warranty service, please contact our support via email: support@clearwatericebaths.com.
If the product is returned to Clearwater Ice Baths for repair, the customer is responsible for shipping charges to get the product to Clearwater Ice Baths. The product needs to be properly packaged for safe transport. The product must be insured during shipment. The customer assumes all risks of loss or damage during shipment. After receiving the product, Clearwater Ice Baths will repair or replace the product at our discretion. Clearwater Ice Baths will repackage and ship the product back to you at no additional cost within the continental 48 states; surcharges may apply outside of the continental 48 states. Clearwater Ice Baths will not be responsible for any costs related to the removal or re-installation of this product from or into any installation.
Clearwater Ice Baths will not be responsible for any costs related to the setup of this product, any adjustment of user controls, or any installation costs of this product.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARWATER ICE BATHS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF CLEARWATER ICE BATHS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW.
This limited warranty is void if (i) the void label has been removed or defaced, (ii) the product is not distributed by Clearwater Ice Baths, or (iii) this product is not purchased from an authorized Clearwater Ice Baths reseller. If you are unsure whether a reseller is authorized or not, please contact us at support@clearwatericebaths.com.
**YOUR RESPONSIBILITIES:**
1. Retain and provide us with a complete copy of proof of purchase.
2. Properly maintain, inspect, store, care (including cleaning), and/or use your product according to the manufacturer instructions. If your product becomes damaged, you must take necessary steps to protect against any further damage. If we determine that any loss or damage has occurred as a direct result of not performing any of the foregoing, your claim will be denied.
If you have any questions about product protection plans, reach out to us at: support@clearwatericebaths.com.